I have moved a couple of miles down the road to the beautiful Lemon Tree Village, at 1069 Main Street, Brewster. You will find me above Brewster Sweets at the far end of the Village. There are a few important facts that you need to be aware of at this new location.

Most Important!

I am so thrilled about my new location and there are SO many wonderful things about it. However, by far, the biggest challenge (probably the only challenge), is the fact that there is no waiting room. For this reason, I am going to have to master a skill that I have not successfully mastered in 20+ years, which is, honoring the time almost exactly. I was trained in the traditional 60 minute therapy hour and have not been able to dial it back to the industry standard/insurance reimbursement of 45-50 minutes. This has given leeway for clients to arrive a bit late and still go to the end of the hour. It has allowed for a client who begins a difficult topic closer to the end of the session to carry it out until the end of the hour. On occasion, especially days when 8 hours in a row are booked without a break to catch up, I have been known to get behind by 5 minutes, a few clients in a row and half way through the day I can find myself becoming behind by up to 15 minutes. With no waiting room, these days are over.

This office is set up with at least four clocks, to keep me on target and to help my clients manage their therapy “hour” and not feel stuck at the end of the time, right in the middle of a difficult piece of emotional work.

Keep in mind, if I allow someone to go over the time, the next client could be waiting outside in bad weather or going back to their car to wait, with me having to then find them and let them know that I am ready. If you are the next client, this will be you and trust me, you will not be very happy with me for making you try to figure out what to do if I am not on time for your appointment.

You get angry and I get a bad review on Yelp! :-/

All that said, feel free to arrive early. There are great chairs on the deck right below my office, outside of Brewster Sweets where it is common to find people sitting and chatting. There is also a bench on the second floor deck where you can sit, which is a bit more private. One of the things I love about this location is the positive energy and beautiful surroundings. Take advantage of it as much as you like. In my time there so far, it seems like I can always find someone to chat with or say hello to.

When the weather is inclement or cold, feel free to wait in your car and trust me that my door will be open to you a few minutes before your scheduled hour.

When you complete all of the intake forms in the client portal prior to your first session, that frees up almost all of the session to just focus on why you have come. If you have not completed this before the appointment, about half of your first session will be used for this purpose.

This is the sign you will see on my door that will indicate if I am ready for you to enter. Please do NOT knock if the sign says, “In Session.”

Restrooms

There are public restrooms right below my office on the first floor at the back of the building. Trust me when I say, these are very respectable public bathrooms and they are checked regularly and kept very clean! These bathrooms are unlocked during the Village hours, which are typically 10-5. There is a bathroom in my office for when the public bathrooms are locked.

Handicap Accessibility

There is an elevator right beside the restrooms below my office which is also unlocked during Village hours. If you require an elevator, to see me outside of Village hours, please let me know the day before so that I can ensure that it is unlocked for you. The door to get in to the elevator is very heavy. I will help you with it if I know you have a need to use the elevator.

Hydrate

Hydration is so important, we all know it! Emotional work can call for an even greater need for hydration. I have cold, fresh water for you. If I fail to offer, please ask.

Comfort & Privacy

Your comfort and privacy during your session is of the greatest importance to me. The Village is much loved by locals and travelers and often bustling with activity and positive energy. At the same time, I think of my therapy office as “The Vault.” Your confidentiality is locked down tight when you receive my services. As I settle in to this new space, please provide me with any feedback or suggestions that you feel would be helpful or necessary for you to feel the most comfortable.

Tracy Lamperti, Psychotherapist