Flu, Coronavirus and Your Counseling Session

While flu season is nothing new, coronavirus is. For those who are concerned and/or are at a higher risk for infection and complications, I would like to assure you that you will be able to receive your counseling services without risk, through my HIPPA compliant telehealth service, doxy.me.

It is my preference to meet with you in person for a traditional therapy session. However, I respect that many people have concerns about the flu and coronavirus and I will accommodate you with remote appointments whenever possible.

Telehealth by Simple Practice is a HIPPA compliant platform provided within my Simple Practice HIPPA compliant client management system. It is similar to Skype or FaceTime and just as easy to use. This video explains how it works.

My protocol is as follows;

  • If you are feeling unwell for any reason, as always, contact me to cancel or reschedule your appointment.
  • If you are unsure about your health or symptoms, please consider a telehealth appointment.
  • If you are uncomfortable venturing out for non-essential errands and appointments during this period of illness risk, please consider a telehealth appointment.
  • My billing service is compiling a list of insurance companies who support and reimburse for telehealth. Please check with me or call the number on your insurance card.

Telehealth Policy

Telehealth is a professional service provided in a professional context. While you may think you can hop on to a video call from a parked car or your living room, that is not how it works.

I, as the clinician, work the call from my private, confidential office. I won’t be in my car or in my pajamas and my family won’t be running around in the background.

You, as the client, enter the session also from a private space in your home or office. You must have complete privacy and confirm that no one is in the room with you (unless it is couples or family therapy). I don’t expect your dog to be jumping all over you or barking at squirrels, your children to be begging for your attention or you to be smoking, snacking or right out of the shower.

You will complete all of the documents and consent forms that you would be required to complete if we were meeting in my office. If you are already a client of mine, these forms are already completed. I take notes and keep records, just as I do with clients in my office.

Sessions begin and end on time, as scheduled. If your internet signal is not strong enough, we will troubleshoot as needed. The same cancelation policy applies.